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All our boxes are shipped on a schedule and as such, you are not able to choose your own delivery date.

Here is our current shipping schedule:

  • January 1st
  • March 1st
  • May 1st
  • July 1st
  • September 1st
  • November 1st

To be fair and transparent with all our customers we do not include shipping cost in our prices. Shipping fees will be added during checkout.

We currently offer ePacket Light from Japan Post Office for Europe and Asia. 

For the US, Australia, Canada, South America, Africa, Middle East and Russia we offer DHL.

DHL does not seem to suffer delays due to covid-19 crisis. On the other hand the Post Office experiences delays.


TypeDHLJapan Post
Speed5 days after ship date1-3 weeks after shipping date
TrackingYesYes
Sign on deliveryYesYes
InsuranceYesNo
PriceUS, Canada, Mexico: $24
Oceania, South Asia: $21
Central Asia, Russia: 35$
South America: $37
Middle East, Africa: $39
East Asia, South-East Asia: $10
Europe: $14
Here is the list of countries we currently ship to.

Cannot see your country in the list below? Contact us

  • Australia
  • Austria
  • Belgium
  • Canada
  • Denmark
  • United Kingdom
  • Brazil
  • Finland
  • France
  • Greece
  • Hungary
  • India
  • Ireland
  • Israel
  • Italy
  • Bhutan
  • Cambodia
  • Thailand
  • Malaysia
  • Mexico
  • Netherlands
  • New Zealand
  • Norway
  • China
  • Poland
  • Portugal
  • Indonesia
  • Singapore
  • Philippines
  • Russia
  • South Korea
  • Spain
  • Sweden
  • Switzerland
  • Taiwan
  • Germany
  • Vietnam
  • Turkey
  • United States Of America

Maybe you will; maybe you won’t. In any case, you are 100% responsible for paying consumption tax and import duties.

We do not know in advance if you will be charged for those. It depends on the mood of the customs officer on that day. Assume you will need to pay and you’ll be pleasantly surprised if you are not.

Returns, exchanges

All items purchased are final and non-refundable. We do not accept returned orders/items.

Damages

We are so sorry to hear that.In the case one of the items is damaged, please take a photo immediately and email us so we can assist you further.

Pause

You can pause your subscription at any time from your account page. This way you can skip a box

Cancellations

You can cancel your subscription from your account page BUT we do not offer refunds for cancellations

Upgrades & downgrades

You can upgrade or downgrade your subscription from your account page

We accept all major credit cards through Stripe and PayPal. We do not handle credit card information directly and payments are secure.

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